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03 1 Annual Report 2019

ACHIEVING OUR GOALS

We thank our community for their support. Because of the
support we receive from county programs, grants, and donors,
we have been able to make an impact on the lives of so many in
Santa Clarita and Antelope Valleys.

BETTER CARE Child & Family Center is making great progress on our strategic
aims of Better Care, Smarter Spending, Healthier People, Joy in
Work! Here are just a few FY18-19 accomplishments by our
SMARTER SPENDING Agency that have helped transform lives:

• Achieved Gold Seal of Transparency from GuideStar and we are
HEALTHIER PEOPLE working towards our Joint Commission accreditation in 2020.

• Service expansion including Intensive Outpatient treatment to
JOY IN WORK our existing Substance Used Disorder Treatment Program and

telehealth certification at our Palmdale site.

• Focus on employee engagement activities resulted in a more
satisfied workforce and increase in successful recruitment of
clinicians for our mental health, substance use, and domestic
violence programs in a competitive market.

• Increased our revenue opportunities having obtained
Medi -Cal Certification for the Palmdale clinic and Drug
Medi -Cal Certification for intensive alcohol and other drug
services in Santa Clarita

• Expansion of our Practicum Program solidifies our role as a
training agency and creating qualified and trained applicants for
future clinical roles at the agency. The 2018-2019 training
cohort consisted of five students (2 MFT 1 3 MSW); to date three
students from this cohort were offered and accepted staff
positions.

• Grew our integrated outreach program to meet community
needs, inform community partners of available services and
educate the public about behavioral health issues. Exciting
progress was made in this area in large part due to our merger
with the Domestic Violence Center of Santa Clarita Valley. They
had a robust outreach program that we leveraged and added
more programs.