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                          Objective 5.2    Library users will receive answers to approximately 25,000 information
                                        requests in FY 2011-12, increasing by at least one percent each year
                                        through FY 2013-14.

                             Recommended  Activities
                                 The Library will offer reference service at all hours the library is open in all three
                                 locations as well as by phone and via the Library web page.



                          Objective 5.3    Adults and students will log at least 20,000 sessions during FY 2011-12 in
                                        using the Library’s online resources, with sessions increasing by at least
                                        four percent each year through FY 2013-14.

                             Recommended  Activities
                                 In FY 2011-12, the Library will offer to all databases previously offered by the Los
                                 Angeles County Library System and evaluate the use and effectiveness of those
                                 databases.  In FY 2012-13, staff will determine the most effective array of
                                 databases given the analysis of usage.



                          Objective 5.4    At least 1,500 adults will attend cultural and educational programs in the
                                        library in FY 2011-12, increasing by at least two percent each year through
                                        FY 2013-14.

                             Recommended  Activities
                                 The Library will plan and present series of programs for adults




                   Goal 6

                          In the Library students will find library materials and services designed to help them
                          succeed in school.



                          Objective 6.1    The Library will offer live online homework assistance to be used by at
                                        least 2,000 students in FY 2011-12, increasing by at least four percent
                                        each year through FY 2013-14.

                             Recommended  Activities




                   June 27, 2011                   Library Systems & Services, LLC               Page 8 of 10
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